Mrw wrote:You know, this would not be near so annoying if I could log in to retake my training, but even after going through resetting the password AND username in case I had forgotten them and it was me causing the issue, I still get an error.
For those who prefer Google Chrome, forget it. (If you're using Chrome, MyScouting will let you reset your Username and password forever and ever. But, it will not let you log in... and what's worse, it will tell you that you did not type in the correct Username and password, when you really did!!!)
CORRECTION: Google Chrome works now, probably w/i the last several weeks (for me), if I remember correctly.MS Internet Explorer 7.0+ and Mozilla Firefox 3.0+ are both supposed to be okay. (But, I've had Firefox fail in the past.)
Also, I've seen varied and different failures for both IE and Firefox, in the past, esp. w/ Firefox, even recently (and w/ IE below v8.0) So, if you're running IE v7.0, upgrade to v8.0.So, here's my advice: Make sure your MS Windows OS and Internet Explorer are up-to-date and all patches are current. After that, clear your cookies and cache, if you have to. After that, call the BSA National Help Desk. I will post the number over in the Campfire forum.